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Epson Class Action Settlement

April 15, 2006 by debbie T | Printers

The class action suit against Epson America has been settled and here are the details.

If you purchased a qualifying Epson printer between April 8, 1999 and May 8, 2006, you are eligible to receive a $45 settlement. If your printer has been registered with Epson, you will automatically be sent a $45 e-credit to use at the Epson Store.

An alternative, is to fill out the claim form, and you can choose to receive a $25 check along with a $20 e-credit to the store.

If you do not want to register your printer with Epson, it is also possible to receive the settlement by filling out the claim form.

The whole gist of the lawsuit was due to Epson’s sneaky way of forcing you to change the ink cartridge even though there was still plenty of ink inside the cartridge. The lawsuit doesn’t require Epson to change their printer technology, but they will change their software and packaging to reflect a statement that an undetermined amount of ink is remaining in the cartridge even when the printer claims it is empty.

As of this morning, when I checked the official settlement web site, it was down due to high bandwidth usage. (snicker) When the web site does come back, you can find details at http://www.epsonsettlement.com.

Additional details can be found:

* Yahoo News
* digg.com

Personally, I am disappointed in my Epson CX5400 printer, and I doubt I will be purchasing another Epson printer again. As for this class action lawsuit, I have opted for the $25 check/$20 e-check alternative settlement and will be mailing my claim form next week.

UPDATE (May 6, 2007): I just received an email concerning the Epson settlement.

Claims Administrator
c/o Rust Consulting, Inc.
PO Box 1308
Minneapolis, MN 55440-1308

Per your request, this is to inform you about the Settlement
Discount Code activation date for the Epson Ink Cartridge Cases.
Codes will be active as of June 20, 2007 and valid for 12
months. This code will be redeemable at www.epsonstore.com.

If you have any further questions about the Epson Ink
Cartridge matter, please visit www.epsonsettlement.com.

The direct link to the update on the settlement: http://www.epsonsettlement.com/Notice.htm

There are 52 comments

  1. I’ve learned one thing about Epson printers – the Top End is GREAT, the lower priced models seem to be bad. I had an RX500, which I liked for 3 years. No ink problems. With the settlement I bought an RX700 – it uses very little ink (in over a year I’ve installed 2 black, one of each color).

    My nephews and sister all bought CX4600s – and they buy ink every week. They hate their printers.

    Comment by Kevin on October 24th, 2008
  2. Interesting Kevin, what you are saying makes sense. I am glad to hear you like your RX700

    Comment by debbie T on October 24th, 2008